Returns

Product returns:

Local Trading
44 Luis Mariano Street
64200 BIARRITZ, FRANCE

If the product is not suitable, if the product has a problem, if you wish to exchange for another product, you have 14 days to return your package directly to our offices. Make sure that the product is in its original packaging, complete, without any trace of use or assembly. We will not be able to take back a product that has tightening / assembly marks.

1- Contact us to receive a return slip by email.

2- Pack your package well and stick the Return Slip on the package. Leave the Invoice in the package with a note to tell us what you want to do: exchange, refund, after-sales service, etc.

3- Then drop off the package at the post office or Pickup La Poste .

NB: Only returns in Metropolitan France & DOM-TOM are Free (Only France & French Territories can apply for free returns).

If you have a doubt or a question for the procedure to follow in the context of a return, a doubt about a size, a color, the availability of a product, do not hesitate to call or write to us: 05 35 46 66 01 - contact@pat-racks.com - We are at your disposal from Monday to Friday inclusive:

Our offices - Hours :

Monday 9:00 a.m. - 12:30 p.m. and 2:00 p.m. - 5:30 p.m.

Tuesday 9:00 a.m. - 12:30 p.m. and 2:00 p.m. - 5:30 p.m.

Wednesday 9:00 a.m. - 12:30 p.m. and 2:00 p.m. - 5:30 p.m.

Thursday 9:00 a.m. - 12:30 p.m. and 2:00 p.m. - 5:30 p.m.

Friday 9:00 a.m. - 12:30 p.m. and 2:00 p.m. - 5:30 p.m.